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"Estijaba" service at the operation center –

Department of Health at: 800-1717 |

Ministry of Health & Prevention at: 800-11111 |

Dubai Health Authority at: 800-342

Remote Healthcare Platform

Remote Healthcare Platform, a smartphone application that provides an opportunity for all the members of community to get access to safe, convenient healthcare at the comfort of their homes.

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What are the great services available to me through the platform?

• Preliminary medical diagnosis services, information and guidelines
• Necessary medical support, an examination of symptoms, and the diagnosis of non-emergency cases
• Booking and managing appointments
• Getting medical prescription and logistics services
• Request for prescriptions online

What are the unique key features the platform is offering?

• AI-driven tool for examining symptoms
• A system for booking and virtual consultations
• Remote consultations with doctors via voice, or video calls, or text
• Powered by AI technologies, the platform is equipped with a live chat feature that examines and diagnosis the users symptoms and sends it to their healthcare specialist through a video link, which allows them to provide further consultations if needed.

Important Documents

How can I download the platform?

The app is available on Android and iOS devices, in both Arabic and English language, and can be downloaded through the following links:

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