The New Primary Care Model
What is the New Primary Care Model?
The New Primary Care Model centre’s around the needs and preferences of individuals, families, populations, and communities, and it focuses on the interrelated aspects of physical, mental, social health and wellbeing. It ensures people receive a continuum of care ranging from health promotion and prevention to treatment for chronic illness and unplanned urgent care needs.
The New Primary Care Model will ensure that patients receive integrated and continuous care, through a seamless referral system to the appropriate services, with coordination and integration of care provided in other facilities and/or by other providers for those patients requiring secondary or tertiary care.
Primary Care centre offerings will include, but not limited to:
- Education and awareness
- Preventive and screening services
- Acute conditions management
- Mild and moderate mental health conditions
- Health and wellness services
- Chronic disease management
- Guidance on more complex concerns
- Referrals to specialty care when needed
- Care Coordinators who support patients with reminders, outcome tracking, and system navigation
Primary Care is led by Family Medicine Consultants and Specialists. This is the medical specialty which provides continuing, comprehensive health care for the individual and family across all ages, genders, diseases, and parts of the body. This name emphasises the holistic nature of this specialty, as well as its roots in the family. Whilst Primary Care is led by a Family Medicine Physician the delivery of care will be by a full primary care clinical team support consisting of range of healthcare professionals all working under the supervision of the Primary Care Physician.
Family Medicine physicians are uniquely trained to treat multiple members of the family and a wide range of conditions. If a health condition arises that requires care from another specialist, physicians guide patients and coordinate all aspects of their care.
Family Medicine is dedicated to excellence in primary care, focusing on each patient in the context of their whole family. It is a continuous relationship between the patient and the physician that makes it possible for them to work together to achieve the best possible health outcomes.