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Healthcare facilities are required to complete the Training Programme on Abu Dhabi Healthcare Guidelines for Health Media & Advertising System as mentioned in circular number 26/2023, for more information Click Here

DOH urges all healthcare and pharmaceutical facilities & Health professional to Adhere to the circular number(63\2021) by updating the details of the mobile number & e-mail address in order to receive all circulars & letters issued by DOH, for more information Click Here


Privacy Policy

Department of Health – Abu Dhabi (“DoH”, “we”, “our”, or “us”) understands that your privacy is important, and we have adopted this privacy policy (the “Policy”) to describe what information may be collected about you by us when you access or use the www.doh.gov.ae website (the “Site”). This Policy also describes how that information may be used or disclosed by us. This Policy does not apply to information about you that may be collected by us other than through the access or use of our Site.

Personal Information

“Personal Information” is information about you, and includes your name, address, birth date, email address, telephone number or other information such as cookies, described below in “Website” as well as other information. Personal Information does not include aggregate customer data (collective data about our customers from which customer names or other identifiers have been removed).

How We Collect Personal Information

Elements of Personal Information may be collected when you interact with us online, for example when you visit the Site, correspond with us, or submit a CV electronically. Personal Information about you may also be provided to us by third parties, such as consumer reporting agencies, vendors, dealers or application service providers.

We may also collect or purchase certain Personal Information such as names, postal addresses and phone numbers from third parties for marketing purposes. (You should always check the privacy policies of other service providers to ensure you understand your privacy choices before subscribing to or purchasing any service.)

How We Use Personal Information

DoH will not use or disclose Personal Information, other than as set forth herein or as described in our written agreements with you.

We may collect, use, and disclose your Personal Information for the following reasons:

  • To provide you access to the Site;
  • To offer or provide you with health information and services;
  • To provide services necessary to, or used in, the provision of our programs and services;
  • To protect our rights or property or to protect customers or other third parties from fraudulent, abusive, or unlawful use of, or subscription to, our campaigns and services;
  • To provide you with information regarding activities or services, referrals, or administrative services;
  • To enforce or apply our agreements with you; and
  • To comply with governmental laws, regulations and orders and to cooperate with governmental investigations.

DoH is constantly striving to enhance the quality and selection of the activities and services that we offer. As a result, we may also share information, including Personal Information, about you with third parties that we select in an effort to make you aware of ongoing or new campaigns, programs and services that may be of interest to you. Unless you change your communications preferences or opt out as set forth below in the paragraph entitled “Access to Personal Information”, we or these non-affiliated third parties may contact you for health promotion purposes via phone, email, text message, picture message, auto dialer, fax or direct mailing or otherwise. If you do choose not to receive these health communications and notify us of that choice as set forth below, you may still receive such communications from us for up to 72 hours after changing your preferences or opting out while we update our records. Furthermore, while we will no longer share your information with third parties for marketing purposes after our records have been updated with your communications preferences, you may still receive health communications from third parties that have already been given your information prior to our records being updated to reflect your preference change. If you do not wish to receive further communications from those third parties, you should contact them and follow their opt-out procedures, if any.

Information about you, including Personal Information, may also be disclosed as part of any merger, formation of joint ventures, or transition of service to another provider, as well as in the unlikely event of a cancellation of DoH in which Personal Information would be transferred as one of the business assets of us. DoH may also disclose Personal Information to standardization agencies.

Upon your request, DoH may disclose your Personal Information to an individual designated by you. In addition, DoH may create and share aggregate data about our customers.


When you visit the Site to learn more about DoH services, or submit other information to us, we automatically receive and record information on our server logs from your browser, including your IP address and the page you request. We may use this information for the following general purposes: to customize the advertising and content you see, to fulfill your requests for services, to improve our services, to contact you, to conduct research, and to provide anonymous reporting for internal and external stakeholders.

We may also set and access DoH cookies on your computer. A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website's computers and stored on your computer's hard drive. This data identifies your computer and records the web pages you visit so that when you return the Site knows who you are and can personalize your visit.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) If you reject all cookies, you may not be able to take full advantage of all offerings or features or services available on the Site.

DoH may place advertisements about our services on other websites. These other websites may use cookies and other technology such as web beacons or tagging to measure the effectiveness of our ads. The use of such cookies is also subject to the privacy practices of those other websites and the ad serving companies serving our advertisements on those websites, not this Policy. We have no access or control of the cookies or web beacons set by third parties.

Finally, should you take advantage of services available by other companies, or visit or interact with other websites, including by following links to those websites you find on the Site, you may be providing Personal Information to those third party companies or websites. Any information about you received by those third parties will be governed by their privacy policies, not this Policy. DoH is not responsible for any links posted to the Site or any information you provide as a result of clicking on such links. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.


At this time, we do not utilize encryption technology for Personal Information transmitted via the Site. Moreover, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the security of the Personal Information you transmit to us via the Site.

Policy Updates

If we decide to change this Policy, we will post those changes to this Policy, on the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to change, modify, add or remove portions of this Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you here, by email, or by means of a notice on our home page.

All Policy changes will take effect ten (10) days after their posting on the Site. Your continued use of the Site following that period after the posting of changes to this Policy will mean that you accept such changes.

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Last updated: 23 Jul 2024

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