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Healthcare facilities are required to complete the Training Programme on Abu Dhabi Healthcare Guidelines for Health Media & Advertising System as mentioned in circular number 26/2023, for more information Click Here

DOH urges all healthcare and pharmaceutical facilities & Health professional to Adhere to the circular number(63\2021) by updating the details of the mobile number & e-mail address in order to receive all circulars & letters issued by DOH, for more information Click Here

Appeal Request for any Health Insurance Violations


AED 2000


Through this service, you can appeal against health insurance violations or case study applications.


01. File an appeal through Department of health website

02. Receive an appeal reference no. through SMS and email

03. Receive the appeal result through a phone call, SMS, email and official letter

Required Documents

Appeal Judgment

Application Form

Documents Supporting the Case

Emirates ID

Trade Licence

Violation Ticket

Violation issued against the entity

Fee Schedule

  • Fee for complaints and appeals submitted against a violation decision by an employer, Healthcare Provider, Health Insurance Companies, Broker, or Health Insurance Third Party administrators AED 2000

Payment Methods

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Last updated: 21 May 2024

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