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Announcement:

The Department of Health Abu Dhabi is pleased to announce the successful completion of the TANSEEQ 2020, residency match process and herewith we are publishing the list of matched Fellows/ Medical Residents/ Dental Residents/ Pharmacy Residents and interns to the various specialties and hospitals across Abu Dhabi. To view the results Click Here

MUASHIR

Muashir – Abu Dhabi Healthcare Quality Index

Contributing to its vision of a Healthier Abu Dhabi, the Department of Health launched Muashir – Abu Dhabi Healthcare Quality Index in 2018. Muashir is a unique, comprehensive and reliable quality framework that came as an evolvement from the Jawda programme, which was first launched in 2014.

Muashir promotes sustainability, effectiveness of care, transparency, accountability, and enhancing patient experience. The development of the framework was based on innovation, patient centricity and providers engagement.

Ensuring Highest Quality
Of Care

Muashir Dimensions

Muashir consists of multiple dimensions that were added since its establishment to cover
the quality domains identified globally.

Clinical Care
Outcomes

Ensure patient safety by assuring the accuracy of...

Clinical Care
Outcomes

Ensure patient safety by assuring the accuracy of quality data reported by the healthcare provider.

Healthcare Regulation
Assurance

Ensure the patient safety and the hospitals’ read...

Healthcare Regulation
Assurance

Ensure the patient safety and the hospitals’ readiness to serve the patient within the best international standards.

Patient Happiness

Measuring the patient's experience throughout the...

Patient Happiness

Measuring the patient's experience throughout their treatment journey by monitoring access to health services and the patient satisfaction.

Patient Voice

Investigating medical errors to ensure patient ri...

Patient Voice

Investigating medical errors to ensure patient rights are preserved and reducing medical errors.

Quality Assurance Certificate

Ensure the patient safety and the hospitals’ read...

Quality Assurance Certificate

Ensure the patient safety and the hospitals’ readiness to serve the patient within the best international standards.

Staff Happiness

Ensuring happiness of the medical staff would all...

Staff Happiness

Ensuring happiness of the medical staff would allow them to provide higher quality medical services, resulting in better healthcare outcomes for the patient.

Safe Workspace

Safe Workplace: Providing a safe environment for ...

Safe Workspace

Safe Workplace: Providing a safe environment for the patients, their attendants and the medical staff.

Research and Innovation

Encourage health facilities to research and be in...

Research and Innovation

Encourage health facilities to research and be innovative, in order to improve quality, patient safety, and patient experience.

Correct Claim

Ensure that the services provided to the patients...

Correct Claim

Ensure that the services provided to the patients are properly documented and claimed.

DoH will classify distinguished healthcare facilities according to the Diamonds Rating System based on mathematical and statistical equations that calculate the performance of hospitals according to several levels and classify them into five categories. This classification will be issued annually.

Distinguished facilities will receive a classification from one to five diamonds. A single diamond denotes “good”, two diamonds is “very good”, three diamonds is “excellent”, four diamonds is exceptional and five diamonds is outstanding

Resources

Emergency Department Waiting Time Performance

  • Average (median) time patients spent in the emergency department before leaving from the visit
  • Average (median) time patients spend in the emergency department, after the doctor decided to admit them as an inpatient before leaving the emergency department for their inpatient room
  • Percentage of patients who come to emergency department with stroke symptoms and received brain scan results within 45 minutes of arrival
  • Percentage of patients who left the emergency department before being seen

Unplanned Hospital Readmission

  • 30-day all-cause readmission rate for patents with planned Primary Knee-Replacements procedure.
  • 30-day all-cause readmission rate for patintes with Pneumonia.
  • 30-day all-cause readmission rate for patintes with heart failure.
  • 30-day all-cause unplanned hospital readmission rate for medical and surgical patents.

Patient Experience

  • Overall Patient Satisfacton
  • Patients who reported that their nurses communicated well
  • Patients who reported that their doctors communicated well
  • Patients who reported that they were given information about what they do during their recovery at home
  • Patients who reported that they would definitely recommend the hospital.

Learn More About JAWDA - Quality Metrics &
JAWDA Quarterly Submission Guidelines

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